At Concept AV, we are more than just audio visual specialists – we’re your partners right from the beginning of your audio visual integration journey. From the moment you engage with us, we take the time to understand how your team operates and how technology can best support that workflow. From quote requests to system designs and post sales support, our team is here to help, providing expertise and guidance that help you make informed decisions at every step.
Quality is a promise we make to our clients. We believe that no matter the scope or budget, every organisation deserves to have access to, and utilise a high quality audio visual solution that optimises workflows, enriches user experience, and fosters communication. Whether you come to us with a fully-formed vision or are seeking the expert advice from an audio visual consultant, our approach is more than just delivering a solution – its about building strong, ongoing relationships where your goals, pain-points, and specific needs of your space are fully understood.
As industry veterans, Concept AV offers the advantage of a strategic supplier network which provides access to all the leading brands and innovative technologies. By collaborating with both our clients and suppliers, we guarantee a solution that works for you now and grows with you into the future.
Create.
Design
Our in-house design team is comprised of highly qualified and experienced system engineers and drafters who bring innovation and expertise to the drawing board every project. We specialise in thinking beyond the ordinary to craft designs that meet your exact technology requirements. With a comprehensive suite of documentation – schematics, layouts, elevations, and visualisations – you’ll have a clear understanding of your project from the start.
Our capabilities extend beyond standard design and drafting services, with in-house BIM modelling and 3D printing specialists to further enhance your project.
Installation
At Concept AV, we take pride in our meticulous attention to detail and the quality of our installations. We care about every detail, even the ones you don’t see. Whether cables are hidden behind screens, tucked under tables, or neatly organised within rack rooms or lecterns, our cable management is unmatched – not just for aesthetics but for optimal functionality.
As we create your space your way through the physical installation of your audio visual system, we handle all equipment with precision and care, integrating your desired solution seamlessly into your environment with minimal disruption.
Commissioning and Programming
Following installation, our team conducts comprehensive testing and commissioning, adhering to string industry standards to ensure your system operates flawlessly from day one. Our commissioning process includes cable fluke testing, system calibration, and a performance check-list to ensure that your AV solution meets both technical requirements and client expectations.
Where an advanced control device is integrated, our programmers will work closely with you to establish and implement a user-friendly interface. We offer custom configurations that allow for intuitive control, ensuring that the technology deployed is easy to use for all.
Care.
Problem solving is in our DNA and we’re here for the long-run. When working with technology, proactive and reactive support is critical for unavoidable problems. Our dedicated managed services department, Concept Care, comprised of a team of technical experts, has been specially designed to assist in the ongoing maintenance of delivered solutions, or provide support to existing systems.
From ad-hoc services to customisable Service Level Agreements, we are committed to ensuring that your systems remain optimised, reliable, and functional whenever you need them.
Take a look at our Elite Partnerships
After over three decades of providing world-class technology to a vast range of industries, we’ve established ourselves as a leader in the field of audio visual solutions. We can proudly say that we are on top of our game, ready to take on work of all sizes and complexities. Here are some of our partners who supply us with our cutting-edge technology.
