System reliability and customer peace of mind are our highest priorities. From the moment of project sign off, Concept Audio Visual is ready to resolve any technical issues that might arise. Our technicians are fully trained and certified in all products that go into our designs and are ready to assist in trouble resolution by phone or on site.
In additional to supporting standard manufacturers’ product warranties, Concept Audio Visual offers custom maintenance programs to meet specific clients’ expectations. We have the ability to tailor scope, response times, on site visits, preventative service call, contract duration periods and cost to meet our clients’ expectations and available budgets.